Service 02 · Document AI
Document Intelligence
Turn contracts, policies, and manuals into a secure knowledge base. Ask questions in natural language and get answers with citations that legal, compliance, and frontline teams can trust.
What you get
Fast document answers, governed access, and integrations for the tools your teams already use.
Ask in plain language
Query clauses, limits, obligations, and timelines and receive concise answers with source citations.
Governed knowledge base
Role-based access, redaction of sensitive sections, and data residency options your security team will approve.
Compliance-ready answers
Every response includes references, confidence, and the exact excerpts used to build the answer.
API for your stack
Expose search and Q&A through APIs so you can add intelligence to intranets, CRMs, or case tools.
Outcomes
Shorter response times, consistent interpretations, and fewer escalations to specialists.
Retrieve clauses and policies instantly instead of paging through long PDFs.
Frontline teams get clear answers with citations, reducing handoffs to legal.
Logging, versioning, and answer trails keep regulators satisfied.
Add new document types quickly with a repeatable ingestion and testing flow.
How it works
A focused rollout that balances precision, speed, and governance.
Content intake
Prioritize the documents, clauses, and policies that matter most to your teams.
Index & enrich
Chunk, embed, and tag documents with metadata such as effective dates, owners, and confidentiality.
Evaluate & refine
Run curated test questions with SMEs, adjust guardrails, and tune retrieval for precision.
Launch & train
Roll out guided prompts, admin controls, and knowledge dashboards for ongoing oversight.
Deliverables
Everything you need to keep the knowledge base accurate, secure, and extensible.
Search & chat interface
Ready-to-use UI for staff with citations, highlights, and export options.
Admin console
User roles, content lifecycle controls, alerts, and reporting.
APIs & documentation
Endpoints for query, retrieval, and ingestion with clear examples.
Runbook & training
Operating procedures, quality checks, and live training for owners.
Make your documents answer-ready
Let’s review your top document sets and stand up a governed pilot in a few weeks.